Cookie Policy

This Cookie Policy explains how cookies and similar technologies are used on this website, what they do, why they matter, and the choices you have. It also explains how third-party services may place cookies through our site and how you can control your preferences at any time.

If you are looking for broader details about how we handle personal data, please review our Privacy Policy on the site.

Cookies, Explained in Plain English

Cookies are small text files that a website stores on your device (computer, phone, tablet) when you visit. They help the site recognize your browser, remember certain settings, and support features like secure sessions and page preferences.

We may also use similar technologies (such as pixels, SDKs, tags, or local storage). For simplicity, this policy refers to all of these as “cookies.”

Why We Use Cookies (And What You Get From Them)

Cookies help us run the site smoothly and safely, and they help you get a more consistent experience. Depending on your choices and local legal requirements, cookies may be used to:

Improve functionality - remember preferences like language, region, and display settings. Support security - detect suspicious activity, prevent abuse, and help protect accounts and transactions. Boost performance - keep pages loading reliably and reduce errors. Understand usage - see what content is useful and where the site can be improved. Deliver relevant marketing - measure campaigns and show content that’s more likely to match your interests (where permitted).

The Cookie Types You May See Here

Different cookies do different jobs. Some are set by us (first-party cookies). Others are set by providers we work with (third-party cookies).

Essential Cookies (Strictly Necessary)

These cookies are required for the site to function. They support core features such as page navigation, security controls, session management, and fraud prevention. Without them, important parts of the site may not work properly.

Because these cookies are necessary to provide the service you request, they are generally placed by default and may not require consent in certain jurisdictions.

Functional Cookies (Preference and Convenience)

Functional cookies help the site remember choices you make so your experience feels consistent - for example, remembering your preferred language or keeping you signed in for a session (where applicable).

If you disable functional cookies, some features may revert to default settings and certain convenience features may not work as expected.

Performance and Analytics Cookies (Site Improvement)

These cookies help us understand how people use the site - which pages are visited, how long pages take to load, and whether errors occur. The goal is to improve reliability, content structure, and overall user experience.

We use aggregated insights wherever possible. If you opt out of analytics cookies, we will have less information to improve performance based on user behavior.

Marketing Cookies (Relevance and Measurement)

Marketing cookies may be used to measure advertising performance, limit how often you see the same promotion, and understand whether campaigns are working. In some cases, they can also be used to tailor marketing to your interests, depending on your consent choices and local law.

If you decline marketing cookies, you may still see promotions, but they may be less relevant and harder to measure accurately.

Third-Party Cookies and Services

Some features or measurement tools on our site may rely on third parties that set their own cookies. These third parties may process information about your device and your interaction with the site according to their own privacy policies.

Examples of third-party categories that may set cookies include:

Analytics providers (to help us understand site usage) Advertising and attribution partners (to measure campaigns where permitted) Security and fraud-prevention services (to protect accounts and traffic integrity) Embedded tools and content (when we integrate third-party functionality)

We do not control third-party cookies directly. Your best controls are your cookie consent choices (where available) and your browser settings.

Your Choices: Consent and Preference Controls

Where required by law, we ask for your consent before placing non-essential cookies (such as analytics and marketing cookies). You can adjust your preferences at any time using our cookie consent tool on the site (usually accessible via the footer as “Cookie Settings” or a similar label).

If you withdraw consent, it will apply moving forward. Some cookies already stored may remain until they expire or are deleted by you.

How to Manage, Disable, or Delete Cookies in Your Browser

Most browsers let you control cookies through their settings. You can typically:

View cookies stored on your device Delete all cookies or cookies from specific sites Block cookies entirely or block third-party cookies Set rules for certain websites

If you choose to block or delete cookies, parts of the site may not function correctly. For example, you may be logged out more often, preferences may not save, and some security checks may be less effective.

To change cookie settings, look for options in your browser such as “Privacy,” “Site Settings,” or “Cookies.” The steps vary by browser and device.

How Cookie Choices Can Affect Site Functionality

Cookie settings can change how the site behaves. Disabling certain categories may result in:

Essential features not working properly (if essential cookies are blocked) Lost preferences (language, region, display settings) Interrupted sessions and more frequent sign-ins Less accurate performance diagnostics, which can slow improvements Less relevant marketing experiences (where marketing cookies are declined)

We recommend keeping essential cookies enabled for basic site operation and security.

Data Retention: How Long Cookies Stay on Your Device

Cookies may be:

Session cookies - deleted when you close your browser, or Persistent cookies - remain until they expire or you delete them.

Retention periods vary depending on the cookie’s purpose, your consent choices, and technical requirements.

Updates to This Cookie Policy

We may update this Cookie Policy to reflect changes in technology, legal requirements, or how we use cookies. When we make updates, we will revise the “last updated” date on the page and, where appropriate, provide additional notice.

Last updated: 2026-08-08

Questions or Privacy Requests

If you have questions about this Cookie Policy or how cookies are used on this site, contact us at:

customerservice@pinnacle.com

We’ll help you understand your options and, where applicable, how to exercise your privacy rights.